Terms and Conditions

Advanced Reservations
We highly recommend that you schedule your appointments 4-6 weeks in advance to ensure that your preferred time and treatment or service is available

Cancellation Policy
As a courtesy to other guests and our estheticians, please give at least a 24-hour notice of cancellation to avoid full charge.  All permanent make-up appointments, treatment facials, advanced aesthetics and eyelash extensions (full sets) will require a 50% deposit at time of booking.  We do not provide refunds for cancelled or missed appointments.

Spa Arrival
Please arrive 10 minutes early to fill out in-take forms if they are required for your particular treatment, (such as Advanced Aesthetics, Permanent Make-up, Waxing, or Xtreme Eyelash Extensions).  If you are a new client with us, we will always need you to fill out a Client Consent Form.  Alternatively, you may complete forms we’ve emailed to you in advance and bring them with you.  Either option prevents paperwork from cutting into your pampering time with us.

Payment Types
We accept cash, debit cards, personal checks, Visa, MasterCard, American Express and Discover – with proper identification.

Returned Checks
We accept checks, however, a $30 fee along with any additional charges that we may incur, will be assessed for any returned checks or other forms of payment.

Spa Etiquette
Our Spa environment is one of tranquility and relaxation. Please respect all spa guests’ right to privacy and serenity. Please turn off all cellular phones and pagers while in the spa area and please keep voices to a whisper.

Guests under 18 need to be accompanied by a responsible adult.

Health Conditions
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your Spa reservation.  Intake forms must be updated with current contact and wellness information.

In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.

Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.

Returns and Refunds
All sales are final.  We do not refund or offer exchanges or transfers on packages or gift certificates.  A 50% non-refundable deposit is required for permanent makeup and full sets of eyelash extensions at the time of booking. The deposit is non-refundable since the spa is purchasing materials for your appointment that we are unable to return to the manufacturer. Product purchases can be exchanged within 30 days of the date of purchase, if accompanied by the original receipt, for the amount of the purchase price.

Gift Certificates
All Things Vain Medi Spa gift certificates are non-refundable and good for spa services only. Our gift certificates are valid for one year.  Certificates may not be used to purchase or be exchanged for other gift certificates or cash. Clients using third party gift certificates are not eligible to receive specials and highlighted offers. Lone Tree Medi Spa is not responsible for lost or stolen gift certificates.  In order to protect gift card identity, please have ID available when redeeming.

Spa Memberships
Three month minimum commitment; memberships canceled before the three months will be billed for the entire three month term. Membership cancellation can be done at any time, but notice must be given before the next billing cycle (on or around the 1st or 15th of every month). Membership services can rollover/accumulate to the next month(s), but accumulated services are lost upon cancellation. Memberships are not sharable or transferable.

Group Policies
Billing: Groups of 3 or more must pay a 50% deposit at the time of the booking; groups of 6 or more must pay in full at the time of booking.  Cancellation: All Things Vain Medi Spa must be advised of any cancellations or schedule changes 5 days prior to date of visit.

Prices for services and products are subject to change on our website and menus without advance notice.

Right of Refusal
All Things Vain Medi Spa reserves the right to refuse service to any client for any reason.  What we consider to be inappropriate conduct or language during a service will result in immediate termination of the service.

Privacy Policy
At All Things Vain Medi Spa we value your privacy, and we are committed to maintaining your security and confidentiality in the use of any private information you choose to share with us. We do not disclose identifiable information to any third party without your consent. Further, we do not sell, rent, or otherwise allow the unauthorized outside use of personal information such as names, addresses, phone numbers, or e-mail addresses in our database without your permission.

Shipping Policy
We ship to the United States (48 contiguous United States) and are not able to ship Internationally at this time. Shipping fees vary depending on product size and weight and method of shipping chosen. Most items are available to ship in 1-2 business days unless otherwise noted. We typically process, ship, and deliver packages Tuesday through Saturday (excluding holidays).

Terms and Conditions
By using this Site, you agree to All Things Vain Medi Spa’s terms and conditions. All Things Vain Medi Spa reserves the right to change these terms and conditions in its sole discretion.

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